Frequently Asked Questions
Delivery
Store pickup is available at only Blk 509, Woodlands Drive 14. Please make arrangement in advance.
Shipping fee is S$3.50. Free shipping is available for selection when your purchase order is above S$60.
We will use couriers that come with shipment tracking number such as Qexpress, Ninja Van, J&T and speedpost.
Shipment will be arranged immediately upon order confirmation. Depending on the shipping company, orders may take 2 to 3 working days to arrive.
Product
Our products are authentic and shipped by our trusted suppliers. If there are additional enquiries, feel free to contact us via our email contact@jkbeauty.com.sg
Membership
Members are able to enjoy additional rewards and codes that are for members only.
Refund, Return & Exchange Policy
Products sold are not exchangeble or refundable unless item is damged due to manufacturing defects or the products delivered are inaccurate.
If there are missing or incorrect items, please take a picture of the package you received and contact us via our email contact@jkbeauty.com.sg to set up an exchange, return or refund.